August 2021: Covid-19 response update for whānau

Sending aroha to everyone in Aotearoa today as we move back into Level 4. We know this can be a very stressful time for the whānau we support, especially if your child is immunocompromised as a result of treatment.

Please rest assured that although we cannot currently undertake any home or face-to-face visits, our Family Support team is still able to support you and your whānau. If you require any extra support at this time, please don’t hesitate to get in touch with your Family Support Coordinator or our General Manager of Family Support, Marie Purcell. We are all working remotely and are only a phone call away.

August 2021: Covid-19 update – holiday homes

We hope you and your loved ones are safe and well. We would like to assure you that the latest outbreak of community cases in Aotearoa has not impacted our ability to provide one-to-one support for whānau. However, we have had to reflect on few areas of our support that have been compromised by the nationwide lockdown.

Unfortunately this has led us to make the decision to temporarily close our holiday homes in Taupō and Arrowtown. At this stage they will be closed until the end of the Term 3 school holidays, with the aim to reopen on 16 October 2021.

This will no doubt be disappointing for whānau who were looking forward to spending time at one of our holiday homes over the coming weeks, so we thank you for your understanding during these uncertain times.

If you have any questions about this update, please don’t hesitate to get in touch with your Family Support Coordinator or our General Manager of Family Support, Marie Purcell.